1. General provisions
1.1. The Terms of Use of the services for the exchange, purchase or sale of electronic funds on the Freeobmen service regulate the mutual rights and obligations of Freeobmen and customers using services in the field of electronic money.
1.2. By accepting and agreeing to the terms of service and confirming the User's registration with the Freeobmen service, registration is carried out for the provision of services related to the exchange, purchase or sale of electronic funds.
1.3. The System registers the date and time of acceptance of the terms by the User.
1.4. By completing the registration, the User declares that he is familiar with the Terms and Conditions at the time of registration and that he expresses his unconditional consent to such terms. The User undertakes to comply with the Terms and Conditions in force at the time of registration. The terms and conditions are published on the website of the Freeobmen service: Freeobmen.com .
1.5. The Agreement comes into force from the moment the User registers in the system and is valid indefinitely until the User or the Freeobmen Service terminates registration in writing in accordance with the conditions set out below.
2. Definitions of terms
2.1. Freeobmen Service is a system for providing online services for the exchange, sale and purchase of electronic assets and electronic money.
2.2. The website of the service - freeobmen.com
2.3. User is any individual who uses the services of the Freeobmen Service and accepts the terms of the privacy policy, as well as the Cookie policy of the Freeobmen service.
2.4. Partner is a person who provides services to the Service to attract new Users in accordance with the terms of the Partner Program described in this Agreement.
2.5. Partner payment system is software developed by third parties, which is a mechanism for issuing, selling or storing electronic valuables, electronic money and/or other obligations and payments for goods and services on the Internet and mutual settlements between Users.
2.6. Electronic assets - a monetary and/or other obligation between the developer of this electronic asset and its user, expressed in digital form.
3. User's rights and obligations when filing complaints
3.1. Users can file complaints about the service. Freeobmen.com related to the quality of service, deficiencies in the system, or other issues related to the use of services.
3.2. Complaints are accepted through a special form on the website Freeobmen.com or by e-mail specified on the website.
3.3. The User undertakes to provide reliable information when submitting a complaint.
3.4. Service Freeobmen.com undertakes to consider complaints within a reasonable time and provide responses to them.
4. Responsibility of the Freeobmen Service
4.1. Service Freeobmen.com undertakes to ensure the reliable functioning of its services and to respect the confidentiality of User data.
4.2. Service Freeobmen.com is not responsible for the actions of Users who violate the Terms and Conditions, as well as for losses incurred by Users as a result of using the Service. Freeobmen.com .
4.3. Service Freeobmen.com reserves the right to make changes to the Terms and Conditions without prior notice to Users. The changes will take effect from the moment they are posted on the website. Freeobmen.com .
5. Notification for users from the Russian Federation
In order to ensure customer orientation and integrity, the service Freeobmen.com informs users from the Russian Federation about possible risks associated with the blocking of accounts or cards in accordance with Federal Law No. 161-FZ dated June 27, 2011 "On the National Payment System", namely, about possible inclusion in the "blacklist" of the Bank of Russia.
5.1. Possible risks When conducting transactions through our service involving third parties, there is a possibility of blocking bank cards. Such a situation may arise on the initiative of individuals who have contacted the bank, or at the request of law enforcement agencies in connection with fraudulent actions by third parties. Freeobmen.com is not responsible for the actions of such persons.
5.2. Recommendations for card blocking If your card or account has been blocked, we recommend following these steps:
Contact the bank. Immediately clarify the reason for the block with your bank.
Contact the Bank of Russia. Submit an application through the online reception on the website of the Bank of Russia (cbr.ru ), specifying the necessary data.
Wait for a response to your request. The Bank of Russia considers applications within 15 business days.
5.3. Terms of use of the service Team Freeobmen.com It urges you to strictly follow the rules of the service and be careful when conducting financial transactions. If you have any disputes, you can contact our support team for help.